gaticasil  Send email
| Dec 3, 2014 |
Impossible to unsubscribe!
Beware of them!
I found out that I was mysteriously upgraded to premium when I started seeing charges in my credit card.
However have no access to anything premium. And on top of that they are charging me 20 dollars per month!!
I could not unsubscribed, it's not true that you can unsubscribe anytime.
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| Miranda73 Send email
| Jun 26, 2014 |
Can't log in Busuu
I had a password and I was using it without problems,but the next day I could not used it because Busuu did not recognize my password. I haven't been able to get a new one to continue taking my French lessons. I have tried to get a new one about 20 times and Busuu always rejects the passwords that I send.I can't forget about it, because I paid for the French lessons.
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| Language Lover2 Send email
| Jul 6, 2012 |
Busuu
I think Busuu should have more control over the sort of people using their site. I am tired of guys thinking it is some sort of sex chat line and only wanting to have Webcam sex or show me part of their anatomy I really don't want to see!. I joined the site because I thought it was a language learning site but it seems to me there are lots of people using it for cheap thrills. As I tell them there are plenty of sites around for this. Please do something about this Busuu.
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| Veggielarious Send email
| Mar 14, 2012 |
Shame on them for their awful business methods
This guys do a scam membership. I was on a month-to-month membership for 3 months getting a feel for the website and stopped using it. Then I was automatically enrolled for a 12 month membership at their highest rate of $20.95/month. Busuu.com are not working with me to cancel or refund a membership I never signed up for and haven't used in 6 months. I am locked in to $262/year now. Absolute rubbish customer service, responding only with standard emails. Have never experienced this level of impersonal computerized customer service from any educational merchant.
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| Elokar Send email
| Feb 23, 2012 |
Shame on them for their awful business methods
(1) Busuu does not publish any phone numbers, and replies to emails and online enquiries selectively.
(2) If they inted to keep your credit card details, this NEVER should be a small print
(3) If they are about to renew a YEARLY subscription, an advance warning is a practice that every decent company adheres to. The absence of warning when you are charging someone 70 euros, its a typical sign of a dishonest practice.
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| Groned Send email
| Feb 23, 2012 |
Shame on them for their awful business methods
Busuu.com claims to be a free language learning site. However, the free aspects of busuu.com are very limited. In order to get more benefit from this site, users are enticed to pay for a 'gold' membership for one, three or six months. Busuu.com will automatically renew the membership just before it runs out FOR THE SAME LENGTH OF TERM THAT THE MEMBERSHIP WAS INITIALLTY TAKEN OUT FOR, i.e. if you have taken out a 6 month membership, then busuu.com will automatically renew it for another six months if you have not cancelled before the end of the initial membership. Should you decide to cancel your membership, say after one month, you will already have paid for six months and busuu.com will NOT REFUND any money already paid, effectively tying you into a contract. Shame on them for their awful business methods.
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| Antoinette733 Send email
| Feb 23, 2012 |
Shame on them for their awful business methods
Busuu never responded to my complaints of a hacker who got into my busuu mailbox and deleted all incriminating correspondence regarding him/her. Also, I was disappointed with the course content. And I found too many were eager to use me for free English lessons or were only interested in "relationships" and not serious language study. So, I quit.
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